Oct 262009

When will companies finally learn that Activation and copy protection do little to deter real piracy, only punish and alienate legitimate users? Here is something I just came across in a PC World blog:

“Microsoft support reps were still replying to users’ questions about product keys with a canned response citing ‘several reasons why a product key might not be accepted.’

“Essentially, either, ‘You mistyped it. The product key you typed doesn’t match the key assigned to Windows on your computer. Microsoft has identified the product key you entered as counterfeit,’ or ‘the product key has already been used on another computer,’ according to Microsoft.

“One person griped: ‘I Have been on the phone since 4 pm EST and I still don’t have a valid product code. Thank you Microsoft! Thank you for wasting my valuable time! Time is money and this had been a flagrant waste of it,’ wrote thatguy38.”

So all you’re trying to do is install legitimately purchased software, and you end up with a major headache, a useless computer, lots of wasted time, and on top of that you might get accused of theft. Talk about a strong incentive to either use cracked pirate copies or to forego using commercial software altogether, switching to open source instead.

 Posted by at 9:27 pm