I’ve been using Skype since last year. Initially, I resisted, but then there were to strong reasons to use it: one, regular phone line quality has been steadily going down the drain as long distance companies increasingly began to use VoIP, and two, I was doing a bit of traveling, and Skype is a heck of a lot cheaper than hotel phones.
I’ve had Skype version 3 installed, and by and large, I was happy. I’ve been using Skype a lot to call Europe, for instance, and it worked most of the time at least as reliably as the good old phone company.
However, lately I had some call quality problems and Skype’s advice was to upgrade. So, when the other day, the software informed me that a new version is available to install, I accepted it. The new version installed just fine, and it is working fine… I can’t really tell if it actually delivers improved sound quality, but I have no reason to doubt Skype.
What the new version doesn’t deliver is an improved user interface. Simply put, the version 4 UI is not pretty. “Compact Mode” is not really compact anymore, you just get multiple windows. In regular mode, the Skype window is just huge. And, it’s ugly. For manual dial, it has an unpleasant looking, overly large dial pad. For other modes, the interface is equally unappealing, with large unused areas.
What were these people thinking? Seriously, it feels like I went back 5-10 years in time in terms of UI quality. If Skype 3 was like Windows XP, Skype 4 is more like Windows 95. I’m seriously contemplating uninstalling Skype and reinstalling version 3. I’m just not sure if it’s worth the hassle.