Nov 272015

Today, I tried to reach the Microsoft Developer Network support line to sort out an issue with my MSDN subscription.

After I made the appropriate touchtone selections, however, I was greeted with what sounded like an old Walkman on a nearly dead battery. Quite incomprehensible but certainly entertaining.

It went on like this for a couple of minutes, but then the call was disconnected.

I then tried to call the main Microsoft number, where a helpful lady tried to sort things out for me. She apologized and put me on hold several times while she talked to her supervisor; unfortunately, the last time she tried to put me on hold, she managed to disconnect the call instead.

So I called the MSDN number again (1-800-759-5474) and this time, I recorded the call. When I sped it up, suddenly it all made sense:

Technical difficulties indeed.

 Posted by at 3:18 pm