{"id":8997,"date":"2018-05-24T13:09:40","date_gmt":"2018-05-24T17:09:40","guid":{"rendered":"https:\/\/spinor.info\/weblog\/?p=8997"},"modified":"2018-05-24T13:09:40","modified_gmt":"2018-05-24T17:09:40","slug":"thank-you-trupanion","status":"publish","type":"post","link":"https:\/\/spinor.info\/weblog\/?p=8997","title":{"rendered":"Thank you, Trupanion"},"content":{"rendered":"<p>For years now, we&#8217;ve been insuring our cats with <a href=\"https:\/\/trupanion.com\/\">Trupanion<\/a>. We picked this insurer because they offered something we actually wanted: insurance for catastrophic expenses. (We don&#8217;t need an insurer to cover routine exams and vaccinations.)<\/p>\n<p>We expected professional and courteous service from Trupanion, and that&#8217;s what we always received. Even when specific claims were denied, the explanation was always clear, unambiguous, and consistent with their written policies. We never had any complaints.<\/p>\n<p>What we did not expect was this level of personalized care: this postcard.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8998\" src=\"https:\/\/spinor.info\/weblog\/wp-content\/uploads\/2018\/05\/trupanion-pipacs.jpg\" alt=\"\" width=\"467\" height=\"677\" srcset=\"https:\/\/spinor.info\/weblog\/wp-content\/uploads\/2018\/05\/trupanion-pipacs.jpg 467w, https:\/\/spinor.info\/weblog\/wp-content\/uploads\/2018\/05\/trupanion-pipacs-207x300.jpg 207w\" sizes=\"(max-width: 467px) 100vw, 467px\" \/><\/p>\n<p>The back side, not reproduced here, contains several hand-written offers of condolences from Trupanion employees on account of us losing our kitty Pipacs.<\/p>\n<p>If their intent was to generate goodwill towards the company and view them as something more than just a faceless corporation, but rather, as a group of caring people, they certainly succeeded. Thank you. I have a feeling that we are going to remain your loyal customers for years to come.<\/p>\n<fb:like href='https:\/\/spinor.info\/weblog\/?p=8997' send='true' layout='standard' show_faces='true' width='450' height='65' action='like' colorscheme='light' font='lucida grande'><\/fb:like>","protected":false},"excerpt":{"rendered":"<p>For years now, we&#8217;ve been insuring our cats with Trupanion. We picked this insurer because they offered something we actually wanted: insurance for catastrophic expenses. (We don&#8217;t need an insurer to cover routine exams and vaccinations.) We expected professional and courteous service from Trupanion, and that&#8217;s what we always received. Even when specific claims were <a href='https:\/\/spinor.info\/weblog\/?p=8997' class='excerpt-more'>[&#8230;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,35],"tags":[],"class_list":["post-8997","post","type-post","status-publish","format-standard","hentry","category-cats","category-personal","category-7-id","category-35-id","post-seq-1","post-parity-odd","meta-position-corners","fix"],"_links":{"self":[{"href":"https:\/\/spinor.info\/weblog\/index.php?rest_route=\/wp\/v2\/posts\/8997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spinor.info\/weblog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/spinor.info\/weblog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/spinor.info\/weblog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/spinor.info\/weblog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8997"}],"version-history":[{"count":1,"href":"https:\/\/spinor.info\/weblog\/index.php?rest_route=\/wp\/v2\/posts\/8997\/revisions"}],"predecessor-version":[{"id":8999,"href":"https:\/\/spinor.info\/weblog\/index.php?rest_route=\/wp\/v2\/posts\/8997\/revisions\/8999"}],"wp:attachment":[{"href":"https:\/\/spinor.info\/weblog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8997"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/spinor.info\/weblog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8997"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/spinor.info\/weblog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}